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info@zencive.com

Address:
71-75 Shelton Street,
Covent Garden, 
London, WC2H 9JQ
United Kingdom

Billing Terms

Billing Terms

Effective Date: 01.07.2025
These Billing Terms apply to all purchases made through Zencive.com or our authorized platforms.

1. Payment Providers

All transactions are processed via trusted gateways (e.g., Stripe). We do not store card details on our servers.

2. Billing Currency

All charges are listed in USD ($) or as selected during checkout. Exchange rates may apply for international purchases.

3. Invoicing

Invoices are emailed automatically after successful payment and can be re-requested via customer account or support.

4. Recurring Subscriptions

If a product has a recurring license:

  • Renewal is automatic (you’ll be notified before)
  • You may cancel anytime from your account
  • No further charges after cancellation

5. Late Payments

If your renewal fails:

Access to downloads or updates will be paused until resolved

We’ll retry payment attempts

Licenses may be suspended after 7 days of failed payment