Security Practices
Effective Date: 01.07.2025
Company: Zencode LTD
Website: https://zencive.com
At Zencive, we prioritize the safety of your data and the reliability of our products. Whether you’re using our WordPress plugins, SaaS platforms, or purchasing through our store — you can trust that security is built into everything we do.
✅ Our Security Commitments
We are committed to:
- Keeping your personal and payment data protected
- Providing secure software that doesn’t expose your site or customers
- Responding quickly and transparently to any security concerns
- Using modern infrastructure with best-in-class security standards
🔒 Infrastructure & Hosting
Our websites and backend systems are hosted on secure, industry-leading platforms:
- HTTPS encryption enforced site-wide (SSL/TLS)
- Global CDN and DDoS protection
- Secure hosting providers with firewalls and intrusion detection
- Regular security patching and system monitoring
🔐 Data Handling & Storage
- No sensitive payment data (like full card numbers) is ever stored on our servers
- All transactions are processed securely through trusted providers (Stripe, PayPal)
- License and customer data are stored with encryption and restricted access
- Regular data backups are performed and securely stored
🧰 Plugin & Software Security
We follow WordPress and software development best practices:
- Secure coding standards (OWASP top 10 awareness)
- Output escaping and input sanitization
- Regular code reviews and automated security scans
- License validation to prevent tampering or piracy
- No backdoors, tracking, or malicious code — ever
🔄 Updates & Maintenance
- All products are regularly maintained
- Updates may include performance, compatibility, and security improvements
- Security vulnerabilities are addressed with urgency and transparency
🧑💻 Internal Security Measures
- Two-factor authentication for admin systems
- Role-based access controls for team members
- Employee awareness and privacy training
- Strict password and credential policies
🚨 Reporting a Vulnerability
We welcome security researchers and ethical hackers. If you believe you’ve found a vulnerability in any Zencive product or system:
📧 Email us at info@zencive.com with:
- A clear description of the issue
- Steps to reproduce it (if applicable)
- Your contact details (for follow-up and credit if applicable)
We aim to respond within 48 hours to all security reports.
🔁 Responsible Disclosure
We kindly request you follow responsible disclosure practices and give us a chance to fix issues before making them public. Your efforts to keep the internet safe are deeply appreciated.
🧾 Questions?
For any other security-related questions or concerns:
📧 Email: info@zencive.com
🌐 Website: https://zencive.com
